Newbies to JIRA Service Desk can get a service desk project up and running in less than 30 minutes. If your organization is already using JIRA for issue tracking, then having a help desk with Service Desk is a no brainer. It allows you to integrate software teams and IT teams better within the same ecosystem.
JSD: 5 Agents. Software: 25 users. Which lands you with up to 80 users, all of whom can use Core functions, 5 get Agent access and 25 get Scrum/Kanban stuff. If you have (say) 4 users who need to be Software and Agent users on the same account, then your maximum user count would be 76, as those 4 need to consume the two application licences each.

Mar 30, 2023. Jira Service Management is an end-to-end service management platform for IT teams and business teams handling service requests from customers or employees. Originally known as Jira Service Desk, Atlassian reintroduced the platform as Jira Service Management with multiple enhancements designed to benefit modern support teams in the

If you need help desk software that can double as enterprise service management software, Jira is a good option. Jira offers four plans. There is a free plan and three paid plans that start at $22 1 day ago · Or spend an hour with our product experts. Every week, our product experts will be there to answer your questions live. You'll get an hour-long overview of Jira Service Management through a pre-recorded demo. 1. SELECT DATE & TIME ZONE. January 11, 2024 4:00 PM Amsterdam (7:30 PM Mumbai) January 16, 2024 10:00 AM Pacific (Los Angeles) This page will walk you through the process of getting a basic service desk up and running for your customers and your team! 1. A quick overview of JIRA Service Desk. 2. 1. Make a list of the things customers ask. 3. 2. Create a request type for each of the requests you'll handle. . 952 226 632 242 507 757 552 726

is jira service desk free